Frequently Asked Questions (FAQ)

FlowDino publishes to eight marketplaces: Vinted, Leboncoin, eBay, Etsy, Vestiaire Collective, Beebs, Whatnot and Opla. You pick the sites you want to connect and pricing adjusts accordingly: you only pay for the platforms you use. If you also run a PrestaShop, WooCommerce or Shopify store, a dedicated module can sync its catalogue.

No. FlowDino never asks for your marketplace passwords. Actions run through the Chrome extension, from your own browser and your already-open sessions: your credentials stay with you and never pass through our servers.

Yes, you can cancel your subscription at any time without fees. Your access to premium features will remain active until the end of the current billing period.

Our AI virtual mannequin works with most types of clothing: t-shirts, shirts, dresses, pants, jackets, etc. Best results are achieved with photos on a solid background and well-lit.

It depends on your plan: Free (15-day trial) 50 items, Starter 200, Pro 1,000, Business 5,000 and Platinum 15,000 items. Pricing is per connected site: you only pay for the marketplaces you use.

Automatic renewal republishes your listings at regular intervals to maintain their visibility at the top of search results. You can configure the frequency and time ranges according to your preferences.

Yes, FlowDino offers a Chrome extension that makes it easy to publish and manage your listings directly from your browser. The extension integrates seamlessly with supported platforms.

Yes, FlowDino offers connection modules for Prestashop, Shopify and WooCommerce. You can automatically sync your product catalog and publish to marketplaces in just a few clicks.

The visibility boost system is based on community exchange: you earn credits by viewing other members' listings, and you use these credits to increase the visibility of your own listings.

Yes, we take security very seriously. All data is encrypted in transit (HTTPS) and at rest. We never store your passwords in plain text and comply with GDPR.

Yes, email support is included for all users. Business and Platinum subscribers get priority support with personalised assistance.

Yes, FlowDino offers a free 15-day trial, no credit card required, with 50 items and 2 AI image generations. You can then pick the plan that matches your volume.

Our AI automatically detects the main object in your photo and replaces the background with a professional background of your choice (white, colored, or contextualized). This significantly improves the visual appeal of your listings.

Yes. The Management tab allows you to retrieve the items you have already published on Vinted, Leboncoin, eBay, Etsy, Vestiaire Collective, Beebs, Whatnot, or Opla and import them into your FlowDino catalog without re-entering them. The import is asynchronous: you can continue working while it processes and track its progress in real time. If you have a PrestaShop, WooCommerce, or Shopify store, a dedicated module also allows you to synchronize your existing catalog.

Largely, but not entirely. You can schedule listing renewals, view and favourite exchanges, buyer replies and post-sale removal, setting the frequency for each task. Two requirements: the Chrome extension must be installed and connected, and your browser must stay open on the target site while tasks run. Quotas also depend on your plan. We recommend keeping volumes moderate rather than pushing everything to the maximum.

Yes. FlowDino automatically retrieves your sales history from each platform and centralises it in your dashboard. You can track multi-platform sales in one place, without manually adding up statements — useful both for running your business and for preparing your accounts. Retrieval goes through the Chrome extension: no marketplace passwords are required.

Yes, in two ways. Automatic removal takes a listing down from the other platforms as soon as an item sells somewhere, which prevents selling something you no longer have. The Removal tab also lets you take listings down based on your own criteria, keeping your catalogue current. Like other automations, these actions run through the Chrome extension, with your browser open on the target site.

Yes. Based on your photos and what you have already entered, the AI assistant generates or completes the product sheet: title, description, brand, category, size, colors, materials, condition, weight, and a price range. You choose the proposals to keep. The prompt is customizable: you can adapt the style and tone to yours. Always review the result before publication — a description must remain true to the actual condition of the item. The generation quota depends on your plan.

When a buyer favourites one of your items, FlowDino can automatically send them a personalised message along with a discount offer, whose default rate you set in your preferences. It is one of the most effective conversion levers: a buyer who favourited an item is already interested. The number of daily replies depends on your plan.

FlowDino is designed for reasonable use: safety delays between actions, volume limits and a publishing pace close to manual usage. That said, marketplace terms of service change regularly and the use of automation tools is restricted on some platforms. We therefore cannot guarantee zero risk: your account remains your responsibility. We recommend reviewing each platform's terms and keeping your volumes moderate.